Why should you be happy at work? Organizations around the world are heavily investing in employee engagement, health and wellness, and well-being programs. However, I have yet to meet an organization that can justify the ROI of these investments. There are of course some macro studies which show that engagement and happiness yield better productivity, lower, turnover, etc. but these aren’t things that companies track individually. Companies are spending millions of dollars on health insurance plans, redesigning their workspaces, new technologies, and the like, but for what? Just to make employees happy? Can your organization say you are 20% more productive as a result of a new workspace? Is turnover going down because of the catered meals that are offered?
This raises an interesting question. Should companies have to somehow justify the ROI of creating employee happiness and engagement? It sounds like a bit of a weird thought experiment because inherently we all know that having a job where we feel happy and engaged just makes sense and feels right. Yet some people are starting to question why these investments are making sense. I’m a big proponent of the employee experience, a topic I will be exploring much more here. Organizations that invest in the employee experience will be able to attract and retain top talent but to what degree should we be measuring this and where do we draw the line? Most of the executives I speak with are able to observe the benefits of investing in these programs and that seems to be enough.
In the latest episode of the #futurein5 I discuss this topic in more detail so let me know what you think and if you want more of these videos you can subscribe to the Youtube channel.[embedded content]
Jacob Morgan is a keynote speaker, author (most recently of The Future of Work), and futurist. To have Jacob speak at your event, to get access to his videos, podcasts and articles, or to subscribe to his newsletter you can visit TheFutureOrganization.